Programme Detail

Internalizing Customer Centric Business Culture

Dates: 08-09 June, 2018
Location: Mumbai
Description: Our programme will not only verse the participants in Customer Centricity but also help the participants to constructively implement techniques that initialize, sustain & enhance customer centric culture back in their organization.
Programme Coverage: a.) Customer-centric communication
b.) Customer-centric operating models
c.) Customer Relationship Building & Growth
d.) Building competitive advantage in business
e.) Driving organizational culture towards customer centricity

download the brochure for complete details and coverage
Who should attend: * Middle Management Executives
* Managers

from across prominent (all customer aligned) functions in an organization.
Faculty: Amiit Dabke
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